Shipping policy

Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with WoodSmart. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During busy periods, processing may take slightly longer. If there is any delay, we will notify you by email.

Shipping Time

Estimated delivery times:

  • Pakistan: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.

  • Free shipping may be offered during special promotions or on selected products.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available) so you can monitor your order.

Delivery Information

Please ensure that your shipping address, phone number, and email address are accurate when placing your order. WoodSmart is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of receiving your package. We will work with the courier service to resolve the issue as quickly as possible.

International Shipping

At this time, WoodSmart ships within Pakistan only. We will update this policy if international shipping becomes available.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: woodsmartshop@gmail.com

We aim to respond to all inquiries within 24 business hours.

Thank you for shopping with WoodSmart. We appreciate your support and look forward to serving you.